🔁 2-Day Return Policy
❓ What is your return policy?
We offer a 2-day return policy. You can request a return within 2 days of receiving your order.
❓ Which products are eligible for return?
Items are eligible if:
- They are unused and unwashed
- All tags are intact
- Product is in original condition & packaging
❓ How do I request a return?
Simply contact us within 2 days of delivery:
📱 WhatsApp: 7899008833
📧 Email: mrs.savitathakur@gmail.com
Share your order details and reason for return, and we’ll assist you.
❓ What are the reasons for return?
We accept returns in case of:
- Wrong product received
- Damaged or defective item
- Size issue
❓ Is there any return charge?
- Free return eligible for all the products.
❓ How will I get my refund?
Once we receive and inspect the returned item:
- Refund will be processed within 3–5 business days
- Amount will be credited to your original payment method / bank account
❓ Do you offer exchange?
Yes, we offer size exchange (subject to availability).
If the size is not available, a refund will be issued.
❓ What items are not eligible for return?
- Items used, washed, or damaged by customer
- Products without tags
- Sale or discounted items (if applicable)
❓ How long does the return process take?
Return pickup is arranged within 2–4 days, and the full process may take 5–7 days.